KFF Poll Highlights Health Information Access Disparities Among Adults
A recent KFF poll indicates that many adults rely on social media and AI chatbots for health information, with lower-income individuals facing more significant barriers.
According to a new KFF poll, approximately 31% of adults utilize social media for health-related information, while 29% turn to AI chatbots for advice.
The survey highlights a concerning trend: lower-income adults are more likely to experience barriers related to cost and access when seeking health information.
These findings suggest a growing reliance on digital platforms for health guidance, but they also underscore the disparities faced by certain demographic groups.
Updates
Update at 12:00 UTC on 2026-06-25
KFF reported The latest KFF Tracking Poll on Health Information and Trust finds roughly three in ten adults report turning to social media (31%) or AI chatbots (29%) at least monthly for health information and advice. The top reasons people report turni.
Sources: KFF